COLIN STEWART ROBERTSON
MBA – MRICS - MCIArb
Accredited Mediator
Civil, Commercial, Workplace & Community/Relationship/Neighbour Mediator
Mediation Commissions, In-House Mediation Training, Advice & Support
Leeds North Yorkshire West Yorkshire North of England UK & Beyond
e-mail: csrobertson@csraccreditedmediator.uk
IN-HOUSE MEDIATION TRAINING
Approach to Client Involvement:
· Confidentiality
Discussions between the mediator and the parties are in complete confidentiality. Confidential issues can only be revealed in a joint meeting with the permission of the party. In the case of Workplace Mediations the detail content of joint meetings is not revealed to the Referrer, only the outcome.
Services Provided:
With over 45 years experience in negotiation and assisting clients in dispute resolution Colin Robertson now devotes his expertise to assisting training others to achieve resolution, across all elements of dispute, solely through mediation. Though Commercial mediations dominate the profession, he has a particular expertise in disputes involving emotional/relationship issues through Workplace and Partnership/Family Relationship/Business Relationship/Partnerships to Neighbour disputes. This has contributed to a particularly high success rate in clients achieving agreement/resolution.
Based near Leeds, he has carried out regular mediations mainly throughout, but not limited to, Northern England. However, when appropriate, remote/online mediation, allows this to be carried out in any location where time-zone compatibilities exist.
· Workplace Mediation Training
· In-House – ‘Introduction to Workplace Mediation’ (2-3 Day Course)
This course can range between one to eight delegates (more delegates can be included with additional co-mediator support) and is conducted face to face (f2f) on the organisation’s premises. The purpose of this is, by the end of the course, for all the delegates to understand the main elements of Workplace Mediation and be capable of organising and conducting non-complex in-house mediations with their staff members. The course will also identify differing mediator styles that can be employed for inter-staff disputes, line management through to the boardroom. This is an introductory course and therefore does not lead to a workplace mediation qualification. An off premises version of this course could be arranged at additional cost.
· In-House – ‘Refreshing Workplace Mediation Practice/Workshop (1 or 2 Day Course)
This course is best served with a range of between one and five delegates and is conducted face to face (f2f) usually over one or two days, on the organisation’s premises. The purpose of this course is for all delegates to either refresh their mediation practices and/or to discuss difficulties they have encountered/experienced and get feedback from the trainer and fellow delegates. This process solidifies each delegate’s confidence and their ability to control future difficult cases. An off premises version of this course could be arranged at additional cost. An online version of this course is also available according to enquirers’ requirements.
· Community/Relationship/Neighbour Mediation Training
· In-House – ‘Introduction to Community Mediation’ (2-3 Day Course)
This course can range between one to eight delegates (more delegates can be included with additional co-mediator support) and is conducted face to face (f2f) on the organisation’s premises. The purpose of this is, by the end of the course, for all the delegates to understand the main elements of Community Mediation and be capable of organising and conducting non-complex neighbour mediations e.g. between tenants or Community group members. The course will also identify the differing mediator experience/training requirements and styles between Commercial and Workplace. This is an introductory course and therefore does not lead to a community mediation qualification. An off premises version of this course could be arranged at additional cost.
· In-House – ‘Refreshing Community Mediation Practice/Workshop (1 Day Course)
This course is best served with a range of between one and five delegates and is conducted face to face (f2f) usually over one day (or in exceptions, two days), on the organisation’s premises. The purpose of this course is for all delegates to either refresh their mediation practices and/or to discuss difficulties they have encountered/experienced and get feedback from the trainer and fellow delegates. This process solidifies each delegate’s confidence and their ability to control future difficult cases. An off premises version of this course could be arranged at additional cost. An online version of this course is also available according to enquirers’ requirements.
Fees and Costs:
· In-House Mediation Training
· In-House – ‘Introduction to Workplace Mediation’ (2-3 Day Course).
Three day f2f example/five delegates/30 mile radius of Leeds - £2,000 +VAT.
· In-House – ‘Refreshing Workplace Mediation Practice/Workshop’ (1-2 Day Course).
One day f2f example/five delegates/30 mile radius of Leeds - £1,000 +VAT.
· In-House – ‘Introduction to Community Mediation’ (2-3 Day Course).
Three day f2f example/five delegates/30 mile radius of Leeds - £1,750 +VAT.
· In-House – ‘Refreshing Community Mediation Practice/Workshop (1 or 2 Day Course).
Two day f2f example/five delegates/30 mile radius of Leeds - £1,250 +VAT.
Other variations on the above examples are available according to enquirers’ requirements.
What Next?
In the first instance, please contact the email address below outlining your requirements, level of training, location and number of delegates/participants. Having received such basic details and responded then, a mutually convenient telephone conversation can be set-up to discuss your enquiry, in more detail, completely without obligation.
e-mail: csrobertson@csraccreditedmediator.uk
Useful Links
CSR-AM Community/Relationship/Neighbour Discussion Paper
CSR-AM Workplace Discussion Paper
Association of Northern Mediators
Colin Stewart Robertson : Background/Qualifications/Accreditation;
· Originally trained and qualified as a Chartered Surveyor (now non-practising). He achieved considerable negotiating experience in a wide range of industries ranging through manufacturing, construction/civil engineering, NHS, rail infrastructure, electrical, oil, petrochemical, process, electrical and power generation. Before setting up as a sole practitioner in the early 1980s he had trained for and attained senior positions in both major cost consultants and medium-sized contractors.
· Though based in the Leeds/North & West Yorkshire area he worked extensively throughout the U.K. as well as on assignments in the U.S.A, Holland, Italy, mainland Spain and projects based in Australia, Middle East and Russia.
· Attended Henley Business School/Brunel University as part of a Masters Degree in Business Administration programme and was awarded a MBA in 1996.
· Late 1990s, became a Member of the Chartered Institute of Arbitrators and in 2009 completed the RICS Expert Witness course.
· Committee Member of the North-East Branch of the Chartered Institute of Arbitrators, for several years.
· Early 2012, successfully completed the RICS Mediation Accreditation course, to become an Accredited Commercial Mediator.
· During the same period he became an Accredited Community Mediator – OCN 4 (2012) and subsequently an Accredited Workplace Mediator – OCN 4 (2013).
· Registered Panel Member of the Association of Northern Mediators.
· Registered Civil Mediation Council Panel Member (Civil, Commercial and Workplace).
· Carried out many pro bono cases since 2012 for Yorkshire Mediation in assisting those that could not normally afford mediation.
© Colin Stewart Robertson 2009 - 2023
Last updated 20 February 2023